How to return your order

How to return your order to WWYF

We hope you love your new purchase, however we do understand that on occasion you might want to return something to us for a refund or exchange. You can return your item to us within 28 days of the order date so long as our returns policy, which is available on our website to view, has been followed:

When making a return to us, it is important that we are able to identify your parcel upon receipt. Therefore please remember to include your completed copy of the returns slip, which we include inside your parcel, when making a return.

If you have lost the returns slip, then please include a written piece of paper inside your parcel with your full name, address, order number and order date along with the reason for making a return, such as any Return or Exchange reason/instruction. You can then return your parcel to us at:

WWYF, Unit 4-B, 55 Bendon Valley, London SW18 4LZ